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Commercial service employee (m/f)

|Full time

Flexible, innovative and future-oriented - imes-icore GmbH from Eiterfeld is a global mechanical engineering company with foresight, as well as a high level of competence and precision. In our group of companies we currently employ approx. 200 employees and are among the world market leaders in precision milling machines for the production of dentures. Additive processes, hybrid processing as well as automation and special machine solutions are also part of our portfolio. For continued successful and dynamic growth, in addition to our excellent technologies, we need qualified employees who support us with their knowledge and experience.

For our location in Eiterfeld we are looking for someone (full-time) as soon as possible as:

Commercial service employee (m/f)

Responsibilities

  • Systematic planning and commercial processing of various services (e.g., for machine maintenance, repairs, commissioning outside the company in Germany and abroad)
  • Processing of service orders from entry to completion in the ProAlpha ERP system
    • Service order entry (quotes, order confirmations, reports) 
    • Material procurement and scheduling
    • Preparation and provision of reports and materials for service calls, maintenance, and commissioning for service technicians and external service partners
    • Review/approval of travel expense reports after off-site services have been performed
    • Preparation of delivery notes and shipping documents
    • Invoicing
  • Communication with customers and service providers in German and English 
  • Assistance with inventory preparation and implementation
  • Performing administrative tasks 
    • Including document archiving, master data maintenance 
  • Support with monthly analyses, reporting, and controlling activities

Profile of requirements

  • Completed commercial vocational training 
  • Confident use of MS Office
  • Experience with ERP systems (especially ProAlpha) desirable  
  • Good written and spoken German and English
  • Independence, initiative, and organizational skills
  • Strong customer and service orientation as well as quality and responsibility awareness

Working conditions and development opportunities

We offer you a long-term and attractive job in a future-oriented, innovative company and the opportunity to help shape the further growth of our company through your work. You will be able to enjoy the freedom to organise your work content and methods.

In a pleasant working atmosphere, you can organize your working hours flexible. For our new colleagues we organise a targeted internal induction as well as numerous training and further educational opportunities so that you can continuously develop yourself. You will receive adequate remuneration as well as additional company benefits.

Reasons for imes-icore

Health offers
including yoga classes, outdoor training, check-ups, lectures

Bike Leasing 
up to two bikes

Canteen
Hot meal, salad, dessert
Monday - Thursday for 4 Euro

Company pension scheme
20% employer contribution

Wide range of training courses

Flexitime model and 30 days vacation

Employee events
Summer party, Christmas party

Vacation and Christmas bonus

If you are interested in this challenging and varied position, please apply online or send us your complete application documents, stating your salary expectations and your earliest possible starting date.

You will find the contact details on this page.

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