Head of Quality Assurance (m/f/d)

For our location in Eiterfeld we are looking for someone (full-time) starting as:

Head of Quality Assurance (m/f/d)

Here's what you can expect from us

• In this key position of responsibility, where you will have a direct impact on the required quality standards of our products, you will report directly to the COO
• Opportunities to work independently and shape your role
• A diverse work environment in the forward-looking markets of dental technology
• A wide range of opportunities for professional and personal development
• The chance to actively help build a lean culture that fosters personal accountability, transparency, and continuous improvement

Responsibilities

• Providing disciplinary and technical leadership, as well as operational oversight of the three-person quality assurance team in day-to-day operations through shop floor management, and planning capacity and testing facilities as needed.
• Overall responsibility for quality assurance through the control, monitoring, further development, and harmonization of all quality-related processes, testing criteria, and guidelines within the company
• Establishing a culture of quality through the promotion of the continuous improvement process (CIP), preventive error avoidance (e.g., FMEA, process capability analyses), and the implementation of employee training
• Key-figure-based quality controlling and reporting to identify trends, monitor quality targets, and derive and implement effective corrective actions
• Professional complaint and nonconformance management for customer and supplier complaints, including facilitating root cause analyses (e.g., 8D, Ishikawa, 5-Why) and ensuring sustainable corrective actions.
• Strategic interface and supplier management for the quality-related evaluation, approval, and further development of suppliers, as well as active participation in cross-functional company projects.

Profile of requirements

• Completed technical training with further education leading to a technician or master craftsman certification, or a technical degree, e.g., in mechanical engineering
• Several years of experience in the technical and managerial leadership of a quality team at a manufacturing company in the mechanical engineering sector
• In-depth knowledge of quality management—DIN ISO 9001—as well as, preferably, knowledge of lean management or Six Sigma Green Belt certification
• Practical experience in industrial metrology, including proficiency in reading technical drawings and understanding form and position tolerances
• Proficiency in ERP systems, ideally proAlpha, as well as advanced knowledge of MS Office
• Fluent written and spoken German and good written and spoken English
• Analytical thinking, strong problem-solving skills, and a pronounced hands-on approach
• Strong affinity for technology, excellent communication skills, and a team-oriented mindset across all hierarchical levels
• Strong entrepreneurial mindset and the ability to develop key performance indicator (KPI) systems to manage quality performance

Working conditions and development opportunities

We offer you a long-term and attractive job in a future-oriented, innovative company and the opportunity to help shape the further growth of our company through your work. You will enjoy the freedom to shape the content and methods of your work.

We organize a targeted internal induction for our new colleagues as well as numerous training and further education opportunities so that you can continue to develop. You will receive appropriate remuneration and additional company benefits.